# Important Safety Information

<mark style="color:purple;">**Keeping yourself safe in the crypto-world**</mark>

We want to share some basic security tips to help keep you safe:

* It is important that you <mark style="color:red;">**never share your Private Key**</mark>**&#x20;information with anyone** claiming to be from the ASKNOEL Team. There is no reason that your Private Key information should ever be shared, even with the ASKNOEL team or a support representative. The same applies to your Seed Phrase, JSON file or the QR code of the wallet backup. Never send this information to anyone. The Render Network team will never ask you for this information.
* Please only refer to official announcements from the ASKNOEL Team, which you can find on X or Medium. On X, scam accounts often mimic official account names and photos, but have a fake handle, so please verify first.
* Make sure that you verify addresses that you intend to send tokens to. Once tokens have been transferred to a wallet, there is nothing that the ASKNOEL team can do to retrieve those tokens or reverse the transfer on your behalf. This includes **sending tokens accidentally to either the ASKNOEL contract(s) itself, or to other token issuing contracts**.
* Use Two Factor Authentication (2FA) for sensitive accounts, and applications like Authenticator are recommended over text or phone based authentication - to avoid sim-swapping attacks.
* Coinbase has prepared useful resources for avoiding Cryptocurrency scams which we [recommend reading](https://help.coinbase.com/en/coinbase/privacy-and-security/avoiding-phishing-and-scams/avoiding-cryptocurrency-scams).


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